This Legal Disclaimer governs the use of www.partsofcanada.ca, including all product listings, descriptions, compatibility information, specifications, images, diagrams, videos, guides, technical references, communications, links, and products made available through PCL Portal.

By accessing the website, placing an order, purchasing a product, or relying on any information provided by PCL Portal, you acknowledge and agree to this Legal Disclaimer. This Legal Disclaimer is subject to all applicable federal, provincial, and territorial laws, including any consumer rights, remedies, warranties, conditions, or protections that cannot lawfully be excluded, restricted, waived, or modified.

1. Intended Use

Products and information available through PCL Portal are intended for customers with the necessary technical knowledge, tools, training, and safety awareness to identify, handle, install, test, and repair appliance parts safely.

Appliance repair may involve electrical systems, gas systems, pressurized components, heating elements, water connections, moving parts, sharp edges, and other hazardous conditions. Improper diagnosis, handling, installation, testing, or repair may result in electric shock, fire, gas leak, explosion, water damage, property damage, serious personal injury, or death.

PCL Portal does not represent, warrant, or guarantee that any customer is qualified to perform appliance repairs. Any decision to perform a repair, installation, test, troubleshooting step, or modification is made solely by the customer or the person performing the work.

2. Assumption of Risk

To the maximum extent permitted by applicable law, all repairs, installations, tests, troubleshooting, modifications, and uses of products purchased through PCL Portal are undertaken at the customer’s own risk.

PCL Portal is not responsible for any injury, loss, damage, cost, or expense arising from improper diagnosis, incorrect part selection, improper installation, unsafe handling, unauthorized repair, misuse of parts, failure to follow manufacturer instructions, failure to comply with applicable laws, codes, or safety standards, failure to disconnect power, gas, or water supply, or failure to use a qualified technician.

Nothing in this Legal Disclaimer excludes or limits liability where such exclusion or limitation is prohibited by law.

3. Professional Service Recommendation

All information provided by PCL Portal is for general informational purposes only. This includes product descriptions, compatibility notes, part references, images, diagrams, videos, guides, and technical content.

Such information is not professional advice and must not be relied upon as a substitute for inspection, diagnosis, installation, service, or repair by a qualified appliance technician.

PCL Portal strongly recommends that appliance diagnosis, installation, service, and repair be performed by a properly trained, certified, insured, and, where required, licensed technician. Repairs involving gas appliances, electrical systems, safety devices, control boards, heating elements, ignition systems, water connections, or other safety-critical components should only be performed by qualified persons in accordance with applicable laws, codes, manufacturer specifications, and safety standards.

4. Customer Responsibility for Part Identification

PCL Portal makes reasonable efforts to provide accurate product descriptions, part numbers, images, specifications, and compatibility information. However, appliance manufacturers may change part designs, specifications, substitutions, model configurations, serial-number applicability, and compatibility information without notice.

Before placing an order, the customer is solely responsible for confirming that the part number, appliance model number, serial number, dimensions, specifications, electrical ratings, gas ratings, connector type, configuration, and all other relevant details are correct for the specific appliance and intended use.

A part may be compatible with some versions of an appliance model and incompatible with others. Product images are provided for reference only and may not show every variation, revision, substitution, included item, or manufacturer update.

PCL Portal does not guarantee that a purchased part will diagnose, correct, or resolve any specific appliance issue. Proper diagnosis remains the responsibility of the customer or the technician performing the repair.

5. Product Information and Website Content

PCL Portal strives to keep all website content accurate, current, and complete. However, errors, omissions, typographical mistakes, outdated information, pricing errors, inventory inaccuracies, product substitutions, and compatibility discrepancies may occur.

To the maximum extent permitted by applicable law, website content is provided on an “as is” and “as available” basis. PCL Portal does not warrant or guarantee that the website, product information, compatibility data, technical content, pricing, inventory status, or other materials will be error-free, complete, current, uninterrupted, or suitable for any particular repair, diagnosis, appliance, or purpose.

PCL Portal reserves the right to correct errors, update product information, modify website content, change pricing, update availability, refuse orders, or cancel orders affected by errors, subject to applicable law.

6. Warranties and Statutory Rights

Manufacturer warranties, if any, apply only in accordance with the applicable manufacturer’s terms and conditions. Customers should refer to the relevant manufacturer warranty and to the PCL Portal Return and Refund Policy for further information.

Except as expressly stated in writing by PCL Portal, and to the maximum extent permitted by applicable law, PCL Portal makes no additional representation, warranty, or condition regarding:

1. the success or outcome of any repair;
2. the accuracy of any customer or third-party diagnosis;
3. the continued operation of any appliance;
4. the suitability of a part for an incorrectly diagnosed issue;
5. compatibility where the customer has not verified the appliance model, serial number, and specifications; or
6. the safety, quality, or effectiveness of any installation, repair, or service performed by the customer or a third party.

Nothing in this Legal Disclaimer excludes, restricts, waives, or modifies any legal rights, remedies, warranties, conditions, or protections that cannot be excluded, restricted, waived, or modified under applicable law.

7.  Limitation of Liability

To the maximum extent permitted by applicable law, PCL Portal and its owners, directors, officers, employees, contractors, suppliers, service providers, representatives, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or economic damages, including loss of use, loss of profits, loss of business, loss of data, loss of goodwill, appliance damage, property damage, repair costs, replacement costs, service-call costs, or other losses arising from or related to:

1. use of, or inability to use, any product purchased through PCL Portal;
2. incorrect part selection, diagnosis, installation, testing, troubleshooting, or repair;
3. reliance on product descriptions, images, compatibility information, technical references, website content, communications, or third-party content;
4. improper handling of electrical, gas, water, heating, cooling, or mechanical components;
5. failure to follow manufacturer instructions, applicable laws, applicable codes, safety procedures, or professional standards;
6. delays, backorders, discontinued parts, product substitutions, inventory errors, shipping issues, or manufacturer specification changes; or
7. any repair, attempted repair, installation, testing, or modification performed by the customer or by any third party.

Where liability cannot be excluded or limited under applicable law, PCL Portal’s liability will be limited only to the maximum extent permitted by law.

8. Third-Party Content

The website may contain links to third-party websites, videos, forums, manuals, diagrams, manufacturer resources, articles, or other external materials. These links are provided for convenience only.

PCL Portal does not control, verify, endorse, supervise, or assume responsibility for any third-party content, instructions, opinions, safety procedures, repair methods, or representations.

Any reliance on third-party content is at the customer’s own risk.

9. No Professional Service Relationship

Use of the website, communication with PCL Portal, or purchase of a product through PCL Portal does not create a technician-client, contractor-client, advisor-client, engineer-client, electrician-client, gasfitter-client, or other professional service relationship.

PCL Portal supplies appliance parts and related product information. PCL Portal does not provide professional repair services, inspection services, engineering advice, electrical advice, gas-fitting advice, safety certification, or code-compliance certification.

10. Compliance With Laws and Safety Requirements

Customers are responsible for ensuring that all repairs, installations, inspections, testing, troubleshooting, and uses of products comply with applicable laws, regulations, building codes, electrical codes, gas codes, plumbing codes, safety standards, manufacturer instructions, insurance requirements, and warranty requirements.

Certain repairs may be legally required to be performed by a licensed, certified, or otherwise qualified professional. Customers are responsible for determining whether such requirements apply before beginning any work.